KYC, or Know Your Customer, is a mandatory verification process required by law to confirm your identity and ensure a safe and compliant gaming environment. It helps us prevent fraud, money laundering, and underage access while keeping your account secure.
All players must be at least 18 years old to complete KYC verification. During this process, you’ll be asked to provide valid identification documents and other supporting information to confirm your identity, address, and payment method.
Completing your KYC not only ensures compliance with legal and regulatory standards but also unlocks additional benefits for your account, such as:
Higher deposit and withdrawal limits
Faster payouts and smoother transactions
Enhanced account security and trust
We use a tiered verification system, meaning that each level of KYC you complete gives you access to greater acount privileges:
Tier | Verification Step | What’s Required | Access & Benefits |
Tier 1 – Email Confirmation | Verify your email to begin verification. | Email verification | Enables deposits and limited withdrawals. |
Tier 2 – Identity Verification
| Submit your identity documents through SumSub. | A valid government-issued photo ID (passport, driver’s license, or national ID) and a selfie for facial verification. | Increases withdrawal limits and enables bonus participation. |
Tier 3 – Proof of Address | Verify your residential address. | A recent utility bill, bank statement, or official letter dated within the last 3 months showing your full name and address. | Unlocks higher withdrawal limits and full access to account features. |
Tier 4 – Proof of Funds | Verify your source of funds or income. | A bank statement, payslip, or other document showing your income source or financial capacity. | Grants the highest withdrawal limits and ensures compliance for large transactions. |